My experience has taught me to bring together people-focused communication, data, organization, and creativity. I\u2019ve developed these skills through fundraising, team leadership, campaign operations, research, and video production.<\/p>\n\n\n\n
Prospecting and outbound outreach:<\/strong> I\u2019ve made 300\u2013400 calls a day to alumni, parents, faculty, and other SIUE supporters. This taught me how to start conversations with new people and build rapport quickly.<\/p>\n\n\n\n Discovery and objection handling:<\/strong> I listen for what matters to each person, respond to questions or concerns, and connect the conversation to the purpose of the outreach.<\/p>\n\n\n\n Fundraising and closing:<\/strong> I\u2019m comfortable making a direct ask and guiding a conversation toward a decision. My fundraising work at the SIUE Foundation helped generate more than $10,000 in contributions through cold calling.<\/p>\n\n\n\n Follow-up:<\/strong> I track pledge commitments, identify where follow-up is needed, and help create a thoughtful experience after the initial conversation.<\/p>\n<\/div>\n\n\n\n Training and coaching:<\/strong> I\u2019ve trained and coached 100 student callers over time, helping them communicate campaign messages, handle objections, and feel more confident on calls.<\/p>\n\n\n\n Feedback and quality assurance:<\/strong> I refine scripts and coaching materials, look for opportunities to support callers, and check that pledge details and donor records are accurate.<\/p>\n\n\n\n Team motivation:<\/strong> I\u2019ve introduced gamified incentives and tested approaches that improved team productivity and fundraising results.<\/p>\n\n\n\n Bilingual communication:<\/strong> I speak Spanish and English natively which helps me connect with people across languages and backgrounds.<\/p>\n<\/div>\n\n\n\n Adaptability and fast learning:<\/strong> I\u2019ve moved from ambassador to supervisor to Fulfillment Coordinator, learning new responsibilities as I go. Becoming the first person in a new role also meant figuring out what processes were needed and adjusting as the work developed.<\/p>\n\n\n\n Initiative and follow-through:<\/strong> I\u2019m willing to step beyond my regular responsibilities when I see a need and know I can help. In my Fulfillment Coordinator role, I helped define the position and build its workflows and success measures. I take ownership of next steps and follow through to help make sure the work gets done.<\/p>\n<\/div>\n\n\n\n Building a function from the ground up:<\/strong> As the first Fulfillment Coordinator, I helped define the role, create its workflows, and establish success measures.<\/p>\n\n\n\n Pipeline and conversion management:<\/strong> I track campaign conversion week by week, look for patterns in responses, prioritize follow-ups, and adjust outreach when results show an opportunity to improve.<\/p>\n\n\n\n Cross-functional coordination:<\/strong> I work with marketing, development, and engagement teams to coordinate campaign work and handoffs.<\/p>\n\n\n\n Stewardship campaign execution:<\/strong> I manage ThankView campaigns from scripting and production through scheduling and delivery.<\/p>\n<\/div>\n\n\n\n Data extraction and preparation:<\/strong> I use SQL and relational databases to gather, organize, and clean data for analysis.<\/p>\n\n\n\n Reporting and modeling:<\/strong> I use Excel to build dashboards, pivot tables, models, and regression analyses that help make results easier to understand.<\/p>\n\n\n\n Research and measurement:<\/strong> I\u2019ve used SPSS and Qualtrics in research and survey work, including my political science capstone analyzing Mexican Latinobar\u00f3metro data from 2018\u20132024.<\/p>\n\n\n\n Making research accessible:<\/strong> Through CODES, I helped turn research and stakeholder feedback into content for The History of Our Soil<\/em>, a permanent exhibition at the Missouri Botanical Garden.<\/p>\n<\/div>\n\n\n\n Digital campaign creation:<\/strong> At the SIUE Foundation, I create online stewardship campaigns to encourage donors to fulfill their pledges, managing scripting, production, and delivery through ThankView.<\/p>\n\n\n\n Video production and editing:<\/strong> My skills include camera and general filimg gear operation, filming, directing people during shoots, and editing footage in Final Cut Pro. I also use these skills to create content for my own projects.<\/p>\n<\/div>\n\n\n\n Fundraising and donor engagement:<\/strong> RNL Engage and Encora for donor outreach and campaign coordination; ThankView for stewardship campaign scripting, production, and delivery.<\/p>\n\n\n\n Data analysis and visualization:<\/strong> SQL, Excel, Google Sheets, SPSS, and Qualtrics for data extraction, cleaning, analysis, survey research, reporting, and dashboards.<\/p>\n\n\n\n Web and social media analytics:<\/strong> Google Analytics and social media analytics for monitoring website traffic, audience engagement, and campaign performance.<\/p>\n\n\n\n AI and workflow automation:<\/strong> ChatGPT, Claude, Microsoft Copilot, and Gemini for AI-assisted data analysis, workflow automation, content drafting, and information synthesis.<\/p>\n\n\n\n Design and creative software:<\/strong> Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Lightroom, Audition, Acrobat, and Adobe Express; Canva.<\/p>\n\n\n\n Video production and editing:<\/strong> Final Cut Pro, camera operation, and video production equipment.<\/p>\n\n\n\n Website content management:<\/strong> WordPress for creating, editing, and publishing website content.<\/p>\n\n\n\n Productivity and collaboration:<\/strong> Google Workspace, Microsoft Office, Outlook, Notion, Slack, Zoom, and Microsoft Teams for documentation, communication, planning, and team coordination.<\/p>\n\n\n\n Scheduling:<\/strong> When I Work for scheduling and operational coordination.<\/p>\n<\/div>\n<\/div>\n\n\n\n
\n<\/div>\n\n\n\nLeadership, Coaching & Communication<\/h3>\n\n\n\n
\n<\/div>\n\n\n\nAdaptability, Fast Learning & Initiative<\/h3>\n\n\n\n
\n<\/div>\n\n\n\nStrategy, Operations & Campaign Management<\/h3>\n\n\n\n
\n<\/div>\n\n\n\nResearch, Data & Analysis<\/h3>\n\n\n\n
\n<\/div>\n\n\n\nContent Creation & Video Production<\/h3>\n\n\n\n
\n<\/div>\n\n\n\nTools I Use<\/h3>\n\n\n\n