As my team prepares for our first visit to the site, we’ve been thinking carefully about what we want to observe and learn—both from the physical space and the people we’ll be working with. Since our project is focused on understanding why young adults don’t often take steps to conserve water, and how we can help change that, it’s important for us to go in with open minds and pay close attention to what we see, hear, and feel. We’re planning to notice how the space is set up—does it feel welcoming and open for conversation, or more closed off and formal? Are there any signs, posters, or materials about…