JADA PARKER
Edwardsville, IL | (872) 257-7424 | jadalparker6@gmail.com
PROFESSIONAL SUMMARY
Criminal Justice student at Southern Illinois University Edwardsville with a minor in Forensic Science and experience in customer service, teamwork, fast-paced work environments, and community-based research. Dependable and adaptable with strong communication, problem-solving, and interpersonal skills. Interested in opportunities that allow me to continue developing professionally while applying my education and experience to work that serves and supports others.
EDUCATION
Southern Illinois University Edwardsville (SIUE)
Bachelor of Science in Criminal Justice | Minor in Forensic Science
Expected Graduation: 2028
Kenwood Academy | Chicago, IL 60615
High School diploma
Graduation Date: May 2024
COMMUNITY & ACADEMIC EXPERIENCE
CODES Scholarship — Community Oriented Digital Engagement
Southern Illinois University Edwardsville
- Participated in hands-on community engagement and service work in Southern Illinois.
- Worked with HeartLands and community partners on issues affecting Cahokia Heights.
- Conducted archival research at the Cahokia Public Library to better understand the community’s history.
- Spoke with Cahokia residents and listened to their experiences living in the community.
- Researched the effects of the water crisis and infrastructure challenges on residents.
- Developed research, communication, collaboration, and digital skills through work with community partners.
- Worked with group members to gather information and contribute to a community-focused project.
WORK EXPERIENCE
Amazon — Delivery Warehouse Associate
May 2026–Present
- Sort, organize, and prepare customer packages for delivery.
- Load packages efficiently while meeting daily productivity goals.
- Follow safety procedures and maintain a clean and organized work area.
- Work closely with team members to keep operations running smoothly.
- Adapt quickly to changing workloads and priorities.
Amazon Fresh — Associate
December 2024–January 2025
- Stocked shelves and organized inventory.
- Assisted customers with locating products and answering questions.
- Maintained a clean and organized shopping environment.
- Worked efficiently in a fast-paced setting.
Jewel-Osco — Cashier
September 2023–May 2024
- Provided friendly and professional customer service during checkout.
- Processed cash, debit, and credit transactions accurately.
- Restocked merchandise and maintained an organized front end.
- Assisted customers with questions and resolved concerns professionally.
Dunkin’ Donuts — Crew Member
July 2021–May 2024
- Prepared food and beverages quickly and accurately.
- Operated the cash register and handled customer transactions.
- Maintained cleanliness throughout the store.
- Worked as part of a team during busy shifts.
- Helped create positive customer experiences.
SKILLS
- Customer Service
- Communication
- Teamwork
- Time Management
- Problem Solving
- Critical Thinking
- Adaptability
- Organization
- Interpersonal Communication
- Research